Shipping Policy

My shipping address is incorrect. How do I update it?

Please make sure you enter your address correctly and completely including the suite or apartment number. Unfortunately, due to security reasons, addresses cannot be changed. If the shipping address is incorrect or incomplete, please email to cancel your order and place a new order.

Do you ship internationally?

Sorry, products will only be shipped within the U.S.,  its territories, and U.S. military bases.

How long does shipping take?

Order to delivery will take up to 2 weeks.

My order was returned to sender. Can you ship it back to me?

Orders that are returned to sender by the courier are refunded minus the cost of shipping (even if your order qualified for free shipping. You will need to place a new order. 

I accidentally entered the wrong shipping address and I’m unable to retrieve my package from where it was delivered. Can you send me a new package?

Unfortunately, you must retrieve the order from where it was delivered or place a new order with the correct address. In this instance, replacements and refunds cannot be granted.


Rev. 2.1.23